Review Management
Manage your hotel reviews with ease. Write new reviews, edit existing ones, or remove reviews you no longer want to keep.
You can contribute reviews on TravelRunner in several ways.
Via Hotel Card:
Find the hotel card on our site.
Click to explore the details of your chosen hotel.
Look for the "Add Review" button on the hotel detail page.
Start writing your review by clicking the "Add Review" button.
From the Run Page:
Enter the Location City
Find the Hotel you wish to review on the Map.
Select the Hotel with the "View".
Look for the "Add Review" Button on the Right Side of Your Screen.
From the Hotel Page:
Navigate to the "Rest" section using the header menu.
Use the search bar to find the hotel you want to review.
Click on the hotel's name to access its detail page.
Find the "Add Review" button on the hotel detail page.
Click the "Add Review" button to open a dialog box for your review.
If you find the need to revise your review of TravelRunner, follow these straightforward steps,
Edit a Review
Access Your Profile: Click on the Profile Icon located in the top right corner of the page.
Navigate to Settings: From the drop-down menu, select "Settings".
Manage Reviews: Under the "Engagements" section, click on "Reviews".
Select Review to Edit: Choose the review you wish to edit from the list of your contributions.
Edit Your Review: Once you've selected the review, make the necessary changes or updates.
Save Changes: Don't forget to save your edits before exiting.
By following these steps, you can conveniently update your review on TravelRunner to ensure it accurately reflects your experiences and insights.
If you wish to remove a review you've posted on TravelRunner, you can do it as follows,
Remove a Review
Click on the Profile Icon on the top right corner, go to “Settings”, then under “Engagements” click “Reviews”. Then select the review you wish to delete and click the “Delete” icon.
Update Your Profile Details
To ensure your TravelRunner profile stays current, follow these simple steps and enjoy a personalized experience tailored to your unique needs and interests.
Access Settings
Click on the profile icon in the top right corner, then select "Settings"
Navigate to Account
Within the Settings menu, click on "Account"
Edit Your Details
Update your personal information, preferences, or any other details as needed
Save Changes
Click on "Update" to save your changes once you've made the desired updates
Why Keep Your Profile Updated?
By keeping your profile up to date, you'll enjoy a personalized TravelRunner experience tailored to your unique needs and interests. Updated information helps us provide better recommendations and ensures you receive relevant notifications.
Write a Blog
Ready to share your travel adventures with the world? Follow these simple steps to
contribute to our TravelRunner blog.
Navigate to Diaries: Click on "Diaries" in the header menu.
Access Write on Our Diary: Scroll down and click on "Write on Our Diary".
Add Your Blog: Share your travel experiences, tips, and insights in the provided
space.
Submit : Once your blog is ready, hit submit to share it with our community.
We can't wait to read about your journeys and discoveries. Start writing and inspire fellow
travelers today!
Change your Password
Need to update your password for added security? Here's how you can change your password to keep your account safe and secure.
Access Your Profile
Click on your profile located in the top left corner.
Go to Settings
Navigate to the settings section.
Change Password
Look for the password option and click on it.
Update Your Password
Enter your current password and then set a new one.
Save Changes
Don't forget to save your updated password.
Password Updated Successfully!
With your password changed, your account stays safe and secure. Make sure to use a strong password with a combination of letters, numbers, and special characters.
Booking Process
Learn how to book your perfect hotel and manage your reservations with TravelRunner. Follow our step-by-step guide for a seamless booking experience.
Booking a Selected Hotel:
On the selected hotel page, click the [View Details] button to proceed to the booking page.
On the booking page, enter the "Check-In" and "Check-Out" dates, select the number of persons and rooms, and check the room availability.
Choose your preferred room from the list of available options.
Provide the traveler details, billing address, and any special requests.
Proceed to confirm the booking.
Enter the card payment details to complete the booking process.
Download the e-voucher to finalize your reservation.
Download it as a proof of your reservation. we no longer use e-voucher.
Booking Cancellation Process:
Select the dropdown menu located in the top-right corner of the screen.
Navigate to the Settings page from the dropdown menu.
On the Settings page, click on the "My Bookings" tab.
Locate and select the specific booking you wish to cancel.
In the "My Bookings" tab, locate and select the specific booking you wish to cancel.
Follow the provided cancellation policies for the booking.
Proceed with canceling the booking as per the cancellation instructions.
Write a Review
You can contribute reviews on TravelRunner in several ways.
Via Hotel Card:
● Find the hotel card on our site.
● Click to explore the details of your chosen hotel.
● Look for the "Add Review" button on the hotel detail page.
● Start writing your review by clicking the "Add Review" button.
From the Hotel Page:
● Navigate to the "Rest" section using the header menu.
● Use the search bar to find the hotel you want to review.
● Click on the hotel's name to access its detail page.
● Find the "Add Review" button on the hotel detail page.
● Click the "Add Review" button to open a dialog box for your review.
From the Run Page:
● Enter the Location City.
● Find the Hotel you wish to review on the Map.
● Select the Hotel with the "View".
● Look for the "Add Review" Button on the Right Side of Your Screen.
Following these steps will allow you to easily share your experiences and insights with other
users on TravelRunner.
Edit a Review
If you find the need to revise your review of TravelRunner, follow these straightforward
steps,
● Access Your Profile: Click on the Profile Icon located in the top right corner of the page.
● Navigate to Settings: From the drop-down menu, select "Settings".
● Manage Reviews: Under the "Engagements" section, click on "Reviews".
● Select Review to Edit: Choose the review you wish to edit from the list of your contributions.
● Edit Your Review: Once you've selected the review, make the necessary changes or updates.
● Save Changes: Don't forget to save your edits before exiting.
By following these steps, you can conveniently update your review on TravelRunner to
ensure it accurately reflects your experiences and insights.
Remove a Review
If you wish to remove a review you've posted on TravelRunner, you can do it as follows,
● Click on the Profile Icon on the top right corner, go to “Settings”, then under
“Engagements” click “Reviews”. Then select the review you wish to delete and click
the “Delete” icon.
Reporting Inaccurate Business Information
At TravelRunner, ensuring the accuracy of business information is paramount to us. If you
notice any inaccuracies in our listings, we appreciate your assistance in correcting them.
Here's how you can report inaccurate business information.
Email us at : run@travelrunner.com
Send an email to our dedicated team with the following details.
● Subject: Inaccurate Business Information Report.
● Email Content: Include the name of the business you wish to report and the specific changes that must be made.
● Proof: Attach any supporting evidence or documentation that validates the proposed
changes.
Once we receive your email, our team will review the information provided and take the
necessary steps to update our listings accordingly. Your contribution helps us maintain the
integrity of our platform and ensures that fellow travelers have access to reliable information.
Update Your Profile Details
To ensure your TravelRunner profile stays current, follow these simple steps.
● Access Settings: Click on the profile icon located in the top right corner, then select
"Settings".
● Navigate to Account: Within the Settings menu, click on "Account".
● Edit Your Details: Update your personal information, preferences, or any other
details as needed.
● Save Changes: Once you've made the desired updates, click on "Update" to save
your changes.
By keeping your profile up to date, you'll enjoy a personalized TravelRunner experience
tailored to your unique needs and interests.
Write a Blog
Ready to share your travel adventures with the world? Follow these simple steps to
contribute to our TravelRunner blog.
● Navigate to Diaries: Click on "Diaries" in the header menu.
● Access Write on Our Diary: Scroll down and click on "Write on Our Diary".
● Add Your Blog: Share your travel experiences, tips, and insights in the provided
space.
● Submit : Once your blog is ready, hit submit to share it with our community.
We can't wait to read about your journeys and discoveries. Start writing and inspire fellow
travelers today!
Change your Password
Need to update your password for added security? Here's how ,
● Access Your Profile: Click on your profile located in the top left corner.
● Go to Settings: Navigate to the settings section.
● Change Password: Look for the password option and click on it.
● Update Your Password: Enter your current password and then set a new one.
● Save Changes: Don't forget to save your updated password.
With your password changed, your account stays safe and secure.
Delete an Account
If you signed in via Google,
● Click on your profile located in the top right corner.
● Go to settings, then proceed to security.
● Type "deactivate" or "delete" in the provided text box.
● Click the delete or deactivate button to confirm.
If you signed in by entering your Gmail and password,
● Click on your profile located in the top right corner.
● Go to settings, then proceed to security.
● Enter your password in the provided textbox.
● Press the delete or deactivate button to confirm.
By following these steps, you can effectively delete your TravelRunner account.
Booking Process
Booking a Selected Hotel Process,
● On the selected hotel page, click the [Visit Hotel] button to proceed to the booking page.
● On the booking page, enter the "Check-In" and "Check-Out" dates, select the number of persons and rooms, and check the room availability.
● Choose your preferred room from the list of available options.
● Provide the traveler details, billing address, and any special requests.
● Proceed to confirm the booking.
● Enter the card payment details to complete the booking process.
● Download the e-voucher to finalize your reservation.
● Download it as a proof of your reservation. we no longer use e-voucher.
Booking Cancelation Process,
● Select the dropdown menu located in the top-right corner of the screen.
● Navigate to the Settings page from the dropdown menu.
● On the Settings page, click on the "My Bookings" tab.
● In the "My Bookings" tab, locate and select the specific booking you wish to cancel.
● Follow the provided cancellation policies for the booking.
● Proceed with canceling the booking as per the cancellation instructions.